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2021.08.16Q: If equipments has problems during running, how will you solve the problems reapidly?
A: After getting customer’s problems, our engineer will analyze it through pictures or videos, if it is some small problems, we will guide c···
Q: If equipments has problems during running, how will you solve the problems reapidly?
2021.08.16Q: How about the after-sales service of your equipment?
A: 1. Machine warranty one year. Spare parts free of charge are supplied within one warranty year(easy damaged parts and man-made damaged ar···
Q: How about the after-sales service of your equipment?
2021.08.16Q: How do you guarantee the quality of your equipment?
A: 1. We use several advanced large-scale laser cutting machine, large CNC machine tools, machining centers and other total production of 60···
Q: How do you guarantee the quality of your equipment?
2021.08.16Q:Where is your factory located? How can I visit there?
A: Our factory is located in Changzhou city, Jiangsu Province, near to Shanghai, it’s in the north-west of Shanghai, from Shanghai to our ci···
Q:Where is your factory located? How can I visit there?
2021.08.16Q: Are you a factory or trading company?
A: TOM factory is a true integrity of the entity factory, established in 1998 year and with 21 years experience. Covers an area of 25 acres ···
Q: Are you a factory or trading company?